Engineering Trustworthiness in the Online Environment

In David Collins, Iris Vidmar Jovanović, Mark Alfano & Hale Demir-Doğuoğlu (eds.), The Moral Psychology of Trust. Lexington Books. pp. 215-237 (2023)
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Abstract

Algorithm engineering is sometimes portrayed as a new 21st century return of manipulative social engineering. Yet algorithms are necessary tools for individuals to navigate online platforms. Algorithms are like a sensory apparatus through which we perceive online platforms: this is also why individuals can be subtly but pervasively manipulated by biased algorithms. How can we better understand the nature of algorithm engineering and its proper function? In this chapter I argue that algorithm engineering can be best conceptualized as a type of environmental engineering aimed at making the online environment more hospitable to human use, in particular by safeguarding the conditions that allow for trust.

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Hugh Desmond
Wageningen University and Research

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