Abstract

A vacuum is arising in the social policy of advanced countries. It is due to the fact that both of the currently dominant bases for social policy, market-oriented policy, and its presumed antagonist, welfare state policy, have the same and an insufficiently broad production value model at their core. The solution is to create a true new alternative, work quality policy, based on a re-understanding of work organization and the alternative forms of value it can create. Understanding work organization’s consequences can help resolve current dilemmas relating to (a) economic growth based on low production cost instead of skill development, (b) hidden costs of work intensity and job insecurity, (c) true service sector productivity, and (d) current fragility of democratic institutions.