Opening Narrow, Routinized Schemata to Ethical Stakeholder Consciousness and Action

Business and Society 35 (4):483-519 (1996)
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Abstract

Ethical problems with stakeholder relationships sometimes occur because organizational members are operating out of narrowly scripted organizational routines that do not include an explicit ethical component. In this article we describe methods of single-loop, double-loop, and triple-loop action learning that aim at helping organizational members develop understandings that incorporate conscious ethical considerations in stakeholder relationships. We describe the extent to which these methods achieve "second-order" change in the direction of ethical stakeholder relationships, give examples of the use of each of the methods, and we consider their strengths and limitations for achieving the desired change.

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