Abstract

In an era of transition and tension in American health care, Dorothy M. Owens offers a model of empathic communication that benefits both patients and physicians. Drawing from concepts in the domains of psychology and theology, she constructs a model of empathy that is ethical and reciprocal. An integrated model of empathy, she argues, recognizes the physical, psychological, spiritual, and social nature of human beings. empathy is a clinically useful, time effective communication skill that can be taught in medical education.