Better alone than in bad company

Interaction Studies 20 (3):487-508 (2019)
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Abstract

Using artificial emotions helps in making human-robot interaction more personalised, natural, and so more likeable. In the case of humanoid robots with constrained facial expression, the literature concentrates on the expression of emotions by using other nonverbal interaction channels. When using multi-modal communication, indeed, it is important to understand the effect of the combination of such non-verbal cues, while the majority of the works addressed only the role of single channels in the human recognition performance. Here, we present an attempt to analyse the effect of the combination of different animations expressing the same emotion or different ones. Results show that when an emotion is successfully expressed using a single channel, the combination of this channel with other animations, that may have lower recognition rates, appears to be less communicative.

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