Abstract

Selection and recruitment process is the first step from human resource management PT. MGF has already following this process but still find in effective result on field. There are a lot of complaint from many departments about the employees whose recruit by HRD doesn’t perform very well. This problem affected other system and causes a lot of employee are accepted by reference. This research held to find the causes and problems in recruitment process in PT. MGF, in order to find the training needs as a solution through this problem. According to problem analysis, the right solution is create/established the competency based criteria model for specific position. This can support the recruiter to find the person whose meet the criteria to show excellence performance. Subjects are all center employees who meet the research criteria and held in Operational Department.  .