Abstract

Team process improvement, a key factor to enhance and sustain team as well as company success, is known as the continuous reflection and adaptation of team work behaviors. In this article a conceptual framework which models team process improvement is presented. After defining the concept its two-dimensional structure and its relation to team performance, the explanatory value of collective cognition and affective-motivational variables acting as mediators, and team characteristics as moderators (i.e. task interdependence and the degree of virtuality) are derived. Finally, implications for research and management of process improvement in teams follow.