Managing public expectations of technological systems: A case study of a problematic government project

Spontaneous Generations 1 (1):67 (2007)
  Copy   BIBTEX

Abstract

In this discussion piece we address how the UK government has attempted to manage public expectations of a proposed biometric identity scheme by focussing attention on the handheld, i.e., the ID card. We suggest that this strategy of expectations management seeks to downplay the complexity and uncertainty surrounding this high-technological initiative, necessitating the selective use of expertise for the purpose of furthering government objectives. In this process, government often relegates counterexpertise, if not dismissing it outright, thereby greatly politicizing the policy deliberation process. We argue that this manoeuvring by government spells trouble for both democratic deliberation on the issue of biometric identification in the UK and, more generally, expertise-based policy making in related technological ventures.

Other Versions

No versions found

Links

PhilArchive



    Upload a copy of this work     Papers currently archived: 100,888

External links

Setup an account with your affiliations in order to access resources via your University's proxy server

Through your library

Similar books and articles

Expectation and Mobilisation: Enacting Future Users.Mike Michael & Alex Wilkie - 2009 - Science, Technology, and Human Values 34 (4):502-522.

Analytics

Added to PP
2014-03-18

Downloads
27 (#824,377)

6 months
7 (#704,497)

Historical graph of downloads
How can I increase my downloads?

Citations of this work

No citations found.

Add more citations

References found in this work

No references found.

Add more references