COVID19 pandemic is pushing business organizations to cope in newer, more resilient ways. In this study, in-depth qualitative research was conducted using Weick's sensemaking framework (1995) to give organizational leaders a snapshot of how individuals grappled with sensemaking during this time. The enactment of sensemaking for individuals occurred based on four major COVIDian realities: life during the lockdown, work from home, moments of reflection, and struggles and emotions. The implications of the findings are two folds. First, the dynamic nature of (...) extracted cues coupled with greater technology use increased enactment frequency amongst individuals leading to a collapse in sensemaking. Secondly, we propose that this collapse has a significant impact on human cognition, which will further affect the nature of work as well as the meaning of work in life. (shrink)

For successful project outcomes to organizations and clients alike, project managers (PMs) need to make ethical decisions and yet balance the interests of all stakeholders involved. Hence, honest communication among project stakeholders is essential as a countermeasure to this paradox. Honesty is one of the core ethical values propagated by the Project Management Institute (PMI), USA. Our study aimed to gain an endogenous perspective on honesty vis-à-vis its reification by PMI in its effect on software project performance. Empirical data were (...) collected through in-depth interviews from 83 Indian PMs in one of the prominent Indian software consulting organizations. Grounded theory was utilized to analyze the data obtained. Our results validate the importance of honesty on software project performance, the need for trust among stakeholders in maintaining honesty, importance of Indian culture in understanding honesty and ensuing ethical challenges faced by PMs. Our results bear implications to extant research on honesty in projects with specific reference to the Indian software context. They are important for PMI professionals as they provide a culture-specific perspective to honesty and the scope for ideation on how to inculcate and sustain honesty in project management in India. (shrink)

This study analyzes the elements that influence visitor contentment at cultural events by developing and testing several hypotheses. This framework considers visitor contentment as the dependent variable (DV) with independent variables (IVs) including program content, event logistics, social atmosphere, facilities, customer service, and accessibility. A survey of 270 visitors was conducted to evaluate these variables and their impact on visitor contentment. Statistical analysis was evaluated using SPSS 25. ANOVA, multiple linear regression, and chi-square tests were among the statistical techniques used (...) to assess the effects and associations of each factor. Chi-Square test results show that all hypotheses have substantial relationships (p-values < 0.05) and that each independent variable has a significant effect on visitor contentment. ANOVA supports the results that program content (F=7.45,p<0.001), facilities (F=8.20,p<0.001), and other factors significantly impact visitor contentment. According to multiple linear regression analysis, program content (coefficient=0.421,p<0.001) and facilities (coefficient=0.512,p<0.001) have the greatest impact on visitor contentment, followed by event logistics (coefficient=0.308,p=0.003), customer service (coefficient=0.189,p=0.028), accessibility (coefficient=0.294,p=0.002), and social atmosphere (coefficient=0.267,p=0.001). These results emphasize the significance of every element in improving visitor contentment, with facilities and program content being especially important. (shrink)